Responsible Gaming
At Aces Pokies, we prioritize your well-being and safety above all else. We understand that responsible gaming habits are essential for a fun and enjoyable experience. This page provides you with the information and tools necessary to maintain safe and balanced gaming practices.
Safe and Balanced Gaming Habits
Gaming should be treated as entertainment rather than a source of income. Set realistic expectations, and never chase losses or pursue unrealistic goals.
- Separate gaming funds from your main bankroll
- Don't borrow money to gamble
- Take regular breaks to reassess your spending
Budget and Bankroll Management
Maintaining a healthy bankroll is crucial for responsible gaming. Set limits on your deposits, losses, wagers, and sessions.
- Set a budget: decide how much you can afford to spend per session or day
- Use the 'stop-loss' rule: set a limit for losses and stop playing when reached
- Take advantage of deposit limits: Aces Pokies offers daily/weekly/monthly deposit limits
Reality Checks, Time Reminders, Cooling-Off Periods, and Self-Exclusion Tools
We encourage you to use our built-in tools to maintain balance in your gaming experience.
- Reality checks: receive regular reminders about your gaming habits
- Time-outs: temporarily cool down or restrict access to your account for a set period
- Self-exclusion: permanently block your account and exclude yourself from Aces Pokies's services
Account Verification, Age Restrictions, and Vulnerable Player Protection
Your age verification is essential to ensure we provide you with responsible gaming experiences. Our systems will periodically request this information.
Warning Signs of Problematic Gambling
Be aware of the signs that may indicate problematic gambling habits:
- Experiencing tension or irritability while unable to access Aces Pokies
- Feeling a sense of guilt, anxiety, or shame when losing
- Borrowing money from others to gamble
If you identify with any of these behaviors, it's crucial to seek support and assistance.
Support Organisations and Professional Help Resources
We recommend the following organizations for seeking help:
- National Problem Gambling Hotline
- GamCare : a leading organization for problem gambling support in many countries
- Your local health service or mental well-being support group
Responsible Bonus Usage and Safer Gaming
We encourage you to:
- Read bonus terms carefully: understand the wagering requirements, valid games, and expiration dates of bonuses
- Play responsibly with bonuses: never use bonuses as a source of income
- Use our built-in responsible gaming tools (time-outs and self-exclusion) when needed
Mobile Gambling Awareness and Device Protection Measures
Be aware that mobile devices can be easily accessed, leading to problematic behavior:
- Set parental controls on your device: restrict access to Aces Pokies or other potentially distracting apps
- Use password protection and set a pin/lock for added security
- Regularly review your spending habits using built-in tools
Account Security and Player Protection
Your account's safety is our top priority. We have implemented various measures:
- Regular password updates
- Two-Factor Authentication: additional verification required to ensure safe access
- Secure payment processing through trusted third parties
