logo Sign Up

Terms & Conditions

1. Acceptance of the Terms

By using Aces Pokies, you agree to be bound by these terms and conditions ("Agreement"). If you do not accept these terms, please leave our platform immediately.

2. Eligibility Requirements

To use Aces Pokies, you must meet the following eligibility requirements:

  • Be at least 18 years old (or the minimum age required in your jurisdiction)
  • Provide true and accurate information when registering
  • Comply with all applicable laws and regulations

3. Minimum Age Requirements

You must be at least 18 years old to use Aces Pokies. If we discover that you are under the minimum age, we may suspend or terminate your account.

4. Geographic Restrictions

We reserve the right to restrict access to our platform in certain jurisdictions. You agree not to circumvent any such restrictions and to comply with all applicable laws and regulations.

5. Account Registration Rules

When registering for an account, you must provide true and accurate information. You may only register one account per user.

6. One-Account-Per-User Policies

You are responsible for ensuring that your account is secure and not accessed by others. If we suspect multiple accounts belonging to the same person or entity, we reserve the right to suspend or terminate those accounts.

7. Identity Verification and KYC

We may require identity verification (KYC) for certain transactions or actions on our platform. You agree to provide any requested documentation and comply with all applicable anti-money laundering laws and regulations.

8. Account Accuracy Obligations

You are responsible for ensuring that your account information is accurate and up-to-date at all times.

9. Account Security Responsibilities

You must maintain the security of your account, including but not limited to:

  • Protecting your login credentials with a strong password
  • Ensuring that only authorized users access your account
  • Monitoring your account activity regularly

10. Login Credentials and Password Protection

You are responsible for protecting your login credentials and ensuring that they are kept confidential.

11. Restricted Behaviour and Prohibited Activities

The following activities are prohibited on our platform:

  • Collusion, cheating or manipulating gameplay in any way
  • Using unauthorized software or devices to influence gameplay
  • Hacking, cracking or attempting to gain unauthorized access to accounts or data
  • Engaging in any other activity that we deem detrimental to the integrity of our platform

12. Multi-Accounting and Fraud Prevention

We reserve the right to suspend or terminate any account that we suspect has been used for fraudulent activities.

13. Bonus and Promotion Rules

To be eligible for bonuses or promotions, you must:

  • Meet all eligibility requirements
  • Comply with applicable bonus terms and conditions

14. Wagering and Gameplay Conditions

You agree that your participation in wagering and gameplay on our platform is subject to the following conditions:

  • We reserve the right to modify or cancel any game at any time without notice
  • You must comply with all applicable laws and regulations related to gaming and betting

15. Bonus Abuse Prevention

We reserve the right to void, cancel or restrict bonuses in cases of suspected abuse.

16. Deposits and Withdrawals

Deposits: We may require verification for deposits exceeding certain limits.

Withdrawals: You must comply with all applicable laws and regulations related to withdrawals, including but not limited to:

  • Providing identification documentation when required
  • Ensuring that your account has sufficient funds for withdrawal

17. Verification Before Withdrawals

We reserve the right to request verification before processing any withdrawal request.

18. Processing and Review Procedures

All deposits, bonuses and winnings are subject to review by our staff. We may delay or refuse payment if we suspect fraudulent activities or irregularities in gameplay.

19. Responsible Gambling Expectations

You agree that:

  • You will use our platform responsibly
  • You understand the risks associated with gaming and betting
  • You comply with all applicable laws and regulations related to responsible gaming

20. Self-Exclusion and Account Restrictions

We reserve the right to suspend or terminate your account if we suspect self-exclusion, collusion or any other prohibited activity.

21. Game Fairness and RNG Systems

Our games are designed to operate fairly using Random Number Generators (RNGs). We reserve the right to modify or replace RNGs at any time without notice.

22. Technical Interruptions or Voided Gameplay

We may void gameplay in case of technical interruptions, server downtime or other unforeseen circumstances beyond our control.

23. Suspension or Closure of Accounts

We reserve the right to suspend or terminate your account if you breach these terms and conditions at any time without notice.

24. Intellectual Property and Platform Ownership

All intellectual property rights related to Aces Pokies are owned by us, including but not limited to:

  • Trademarks
  • Patents
  • Copyrights

25. Limitation of Liability

We will not be liable for:

  • Any indirect or consequential losses suffered by you as a result of using our platform
  • Any third-party claims arising from your use of our platform

26. Modification of Terms

We reserve the right to modify these terms and conditions at any time without notice.

27. Contact or Support Guidance

For support inquiries, please contact us through one of the following channels:

  • Live chat on our website
  • Email
  • Phone number listed in your account settings

We may change these Terms & Conditions at any time without notice. By continuing to use our platform, you agree to be bound by these Terms & Conditions as amended from time to time.